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Key Populations Helpline

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Sweet Water Foundation, in partnership with Caribbean Vulnerable Communities (CVC), reaches out to the key populations of the Caribbean with a free, confidential, anonymous, online counselling service.

Reaching out to Sex Workers, MSM, Transpeople, People living with AIDS, Undocumented migrants and the general LGBT community, particularly from Guyana, Belize, Trinidad and Tobago, and Jamaica.

Sweet Water Foundation and the CVC (Caribbean Vulnerable Communities) are partnering to ensure marginalised communities in the following islands of the Caribbean, Trinidad and Tobago, Belize, Guyana and Jamaica, have access to professional counselling services during the Covid-19 pandemic through funding made available via the Global Fund Caricom regional grant.

The Covid-19 pandemic has caused stress and disruption for many individuals in the Caribbean. Public health actions, such as social distancing, can make people feel isolated and lonely and can increase stress and anxiety, including suicidal thoughts and feelings, in various subgroups of the population, including single mothers, those with existing mental illness, persons living below the poverty line, and marginalised groups such as informal workers, immigrants, LGBT persons and Sex Workers. This stress can manifest itself in many ways. It can lead to people having fears about their own health or that of family members, their financial or job situation, or where they will get social support services from. It can result in sleep loss or challenges concentrating; worsening of mental health conditions or chronic health problems, or increased use of alcohol and other substances.

If you are a member of a vulnerable community in our focus areas – Belize, Guyana, Trinidad and Tobago, and Jamaica, please reach out. Telephone, Text, WhatsApp or Email.

  • Alex P Vega: Belize and Guyana. 501-615-1455. Spanish and English
  • Cyrus Sylvester: Trinidad and Tobago. 868-318-6937
  • Jhanah Haynes: Trinidad and Tobago. 868-319-9350. Email: cpstherapywork@gmail.com
  • Robyn Charlery White: Jamaica. 473-410-4445
  • Griselda De Souza: Spanish Speaking Caribbean: 473-459-4445
  • General Information: Sweet Water Foundation helpline@sweetwaterfoundation.ca / 473-407-4445.

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Helpline

The Key Populations Helpline exists because too many people face stigma, discrimination, and isolation when they try to seek help. For sex workers, MSM, trans people, people living with HIV, undocumented migrants, and members of the wider LGBT community, accessing safe support is not always simple—or safe. A confidential and anonymous space can be the difference between struggling alone and getting clear, informed guidance. This helpline provides non-judgmental counselling tailored to the realities people face across the Caribbean, particularly in Guyana, Belize, Trinidad and Tobago, and Jamaica. Reaching out is not just about solving a problem in the moment; it is about protecting your wellbeing, knowing your rights, and connecting with support that respects your dignity.